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privacy policy

Effective Date: June 19, 2025

Graphix Made®  ("we," "our," or "us") values your privacy and is dedicated to protecting the personal information that you share with us when you visit our website, use our services, or communicate with us. This Privacy Policy outlines the types of data we collect, how we use and protect that data, and your rights regarding your personal information.


1. Information We Collect

We collect both personal and non-personal information to improve our services and ensure a better experience for our users.

Personal Information:

  • Name
  • Email address
  • Phone number
  • Business name (if applicable)
  • Billing and payment information (only when necessary)
  • Project requirements or preferences shared through forms or messages

Non-Personal Information:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the site
  • Referral sources (how you arrived at our site)


2. How We Use Your Information

Your data is used to improve our communication, deliver services, and enhance your overall experience. Specifically, we may use your data for:

  • Responding to inquiries and providing customer support
  • Sending updates, quotes, invoices, and project status notifications
  • Analyzing website usage and trends to enhance performance
  • Sending promotional content or newsletters (only if opted in)
  • Ensuring the security and integrity of our systems

 

3. Legal Basis for Processing Data

We rely on the following legal bases for processing your information:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests in running and improving our business


4. Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Trusted service providers (e.g., hosting platforms, payment gateways)
  • Legal authorities, if required by law
  • Project collaborators, with your permission

All third-party providers are bound by confidentiality agreements and follow best practices for data protection.


5. Cookies and Tracking Technologies

Our website uses cookies to provide a smoother user experience. Cookies help us remember your preferences and understand how visitors use our site.

Types of Cookies Used:

  • Essential cookies (required for site functionality)
  • Analytics cookies (Google Analytics, etc.)
  • Functionality cookies (remembering form inputs, etc.)

You can disable cookies in your browser settings, but some site features may not work properly as a result.


6. Data Security

We take your privacy seriously and protect your personal data using industry-standard encryption, firewalls, and secure hosting environments to prevent unauthorized access, alteration, or disclosure. While we implement strong security measures to safeguard your information, no method of transmission or storage on the internet is entirely risk-free. Therefore, we cannot guarantee absolute security, but we are committed to continuously monitoring and improving our data protection practices.


7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes it was collected for, including legal, regulatory, accounting, or reporting obligations. Once your data is no longer needed, we securely delete or anonymize it. If you wish to request the deletion of your personal data, you may contact us via email, and we will process your request in accordance with applicable laws and policies.


8. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your data
  • Right to rectify inaccurate or incomplete information
  • Right to erase your data (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise these rights, contact us at: graphixmade@gmail.com


9. Children’s Privacy

Our services are not designed for or directed to individuals under the age of 13. We do not knowingly collect, use, or store personal information from children. If we learn that we have inadvertently gathered data from a child under 13, we will take prompt steps to delete such information from our records. We strongly encourage parents and guardians to monitor and guide their children's online activity to ensure their safety and privacy.


10. Changes to This Policy

We may revise this Privacy Policy occasionally to reflect updates in our services, technology, or legal obligations. Any changes will be clearly posted on this page, along with the new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.


Contact Us

If you have any questions about our Privacy Policy or data practices, please contact: Email: graphixmade@gmail.com. Whether you need clarification about a specific clause, wish to discuss a project-related issue, or have feedback to share, we encourage open communication. Clear dialogue helps us improve our services and maintain strong client relationships. Our team typically responds within 24–48 hours during business days. We appreciate your trust in our services and value your continued collaboration.